Refund & Return Policy – Your Digital Bazaar
We want you to We want you to feel confident about your purchase. If something doesn’t seem right, you can request support or a resolution within 30 days of receiving your digital product.
1.Eligibility for Refunds
To qualify for a refund on a digital product:
The file must not be downloaded, accessed, or used
You must provide proof of purchase
Refunds are only offered when there is a valid issue such as file corruption, access problems, or incorrect product delivery
Once a digital file is downloaded, opened, or accessed, it becomes non-refundable.
2.How to Request a Refund
To request a refund or report an issue, contact us at:
📧 info@yourdigitalbazaar.com
📞 0309-4777822
Please reach out before filing any dispute or chargeback, so we can resolve the problem quickly.
3.Wrong, Corrupted, or Missing Files
If you receive:
The wrong digital product
A corrupted file
A link that doesn’t open or download properly
Contact us immediately, and we’ll resend, repair, or replace the file for you at no extra cost.
4.Non-Refundable Digital Items
The following digital items cannot be refunded:
Instant downloads that have already been accessed
Custom-made digital content
Personalized files
Discounted or sale digital items
Gift cards or license keys
If you’re unsure whether your item is refundable, message us before purchasing.
5.Exchanges
For digital products, exchanges work differently.
If you received the wrong file, we will replace it with the correct one after verification—no need to place a new order.
6.Refund Process
Once we review your request:
We’ll notify you if your refund is approved or declined
If approved, your refund will be issued to your original payment method within 10 business days
Your bank or card provider may take additional time to finalize the refund
If 15 business days pass and you haven’t received your refund, email us at info@yourdigitalbazaar.com